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SHIPMENT AND RETURNS

YOUR ORDER

Orders are dispatched within 2 working days after receipt of payment and are shipped via 1st Class Royal Mail. High value orders over £100 will be sent by recorded delivery unless requested otherwise and a signature will be required.

Postage fees include handling and packing fees as well as the postage costs and are fixed at £1.99. Separate orders can be combined into a single package prior to dispatch and a reduced single fee of £1.99 will be applied.

Free postage is available on all orders over £20 in value for deliveries in the UK and £30 in value for Europe and the rest of the World. These discounts will be automatically applied in your shopping cart.

INSURANCE

A certificate of posting that provides evidence of shipping is available for all orders. A digital copy is available upon request.

All orders are insured via the Royal Mail service use default terms of conditions. For further information, compensation rates for non delivery and values please refer to the Royal Mail and/or Post Office websites.

TRACKING

An order tracking number is available it will be included in your order notification email. It will then be confirmed in your order dispatch notification email. Please use this tracking number on any queries you have.

RETURNS

We offer a no quibble 100% full refund if you are not entirely satisfied with your order. If you need to return any items, for whatever reason please contact us using the contact form on this website to arrange within 14 days.